Return and Refund Policy

1. No Returns Policy

Lisbon Wines & Liquors does not accept returns on any products. We strive to ensure the highest quality and satisfaction with every purchase.

2. Damaged or Defective Items

If you receive a damaged or defective item, we offer a replacement or a refund. To process this, please follow these steps:

• Contact Us: Reach out to our customer service team via phone at 973-344-0139 or email at contact@lisbonliquors.com within 3 days of receiving your order.
• Provide Evidence: We may ask you to provide pictures of the damaged or defective item for verification purposes.

3. No Exchanges

We do not offer exchanges for any products. If you have a damaged or defective item, please refer to our policy above for replacements or refunds.

4. Refund Process

Refunds for damaged or defective items will be processed using the original payment method. Once your refund is approved, it may take 5-10 business days for the funds to appear in your account, depending on your bank or credit card issuer.